How we work
An interior is made of many small decisions. We keep them together, so you don't have to hold them all.
See the work
Explore the decisions that turn a reference interior into your own project: a floor plan, room layout, finishes and the details to confirm with our team.
Film details & transcriptStart with what you have. A full set of drawings is not required for an initial conversation.
Discuss your projectThe working process
Tell us what you need, where it is going and what you already have. A description, room photos or a product list can start the review; drawings and a BOQ are useful when available. We consider a single custom item as well as larger packages, including the economics of packing and transport.
What we agree or recordA starting scope and the next information needed.
We identify the products, supply model and coordination work included. The quotation sets out the specifications, payment stages, inclusions and items still to confirm. Detailed design or additional coordination is quoted before that work begins.
What we agree or recordAn itemised scope, quotation and responsibility list.
We coordinate drawing development, supplier questions, finishes and hardware for the agreed package. Your local team confirms site measurements and installation conditions. Samples and the current drawing version are approved before production is released.
What we agree or recordConfirmed specifications, samples and drawing revisions.
We follow the agreed production plan and record issues that need a decision. The inspection scope, sampling method and number of visits are agreed in advance. Checks are documented and differences are followed through; specialist testing is arranged separately where required.
What we agree or recordProgress updates, inspection records and agreed corrective actions.
We coordinate product identification, packing and consolidation where appropriate. The transport route, insurance arrangements, handling costs and delivery terms are confirmed for the destination. Shipment timing is agreed around actual product readiness and logistics arrangements.
What we agree or recordPacking lists, shipment arrangements and the agreed handover.
Your destination team handles the agreed local receiving and installation work. If a problem is reported, we review photographs, product references and the relevant records to agree the next action, including repair or replacement coordination where applicable.
What we agree or recordReceiving information and a documented issue-follow-up route.
Agreed stages, clear records
A deposit of USD 1,000–5,000, depending on the project, confirms your order and starts the drawings.
Before production begins, payments reach 50% of the order value.
The remaining 50% is paid before your goods are loaded into the container. Packing photos are shared first.
The deposit is included in the 50% payment before production. Payments are made by bank transfer (T/T) to the account named on your proforma invoice. Always confirm bank details by phone or video call before paying.
Planning your programme
How the work is priced
We confirm the model and the fee treatment with the scope. There is no single public rate that fits every project.
For defined custom products
NOVARTE provides a supply quotation for the agreed products, with the specified drawing coordination, production follow-up and checks included in that scope.
The product and agreed coordination are quoted together.
For selected furniture & materials
Supplier prices and our sourcing service fee are shown separately. The items we manage, checks, consolidation work and any third-party costs are identified before work starts.
Supplier pricing and the service fee are shown separately.
For a mixed project package
Custom cabinetry may use Managed Supply, while selected furniture or materials use Transparent Sourcing. The model is identified for each part of the package.
Each part has a clear model, scope and cost treatment.
Across borders, clear responsibilities
For Australia, we work with a local measuring team and local project partners; cabinets are factory-assembled before shipping for faster on-site fitting. Partner installation teams or travelling factory installers can be arranged by agreement, with team, scope, fees and travel or visa conditions confirmed for each project. Your builder can also work from our drawings and room-labelled packages. We plan freight, receiving requirements and any specialist documentation with your team before ordering.
Before we begin
Yes. Tell us about the item or room, your destination and your current stage. A reference image, room photo or simple list is useful. We identify which measurements or drawings are needed for the next stage, rather than asking for a complete design before the first conversation.
No. Start with a free feasibility review, initial budget guidance and available real material videos. A defined product list can move into a supply quotation. Where your project needs detailed drawings or a BOQ, we explain the deliverables and agree the scope and fee before starting.
We can review it. Dimensions, materials, packing, destination and coordination work all affect whether a single item is practical to source from China. Share the piece and destination so we can assess the route rather than assume that every single-item order is suitable.
We record the new request and confirm any effect on cost, drawings and timing before proceeding. Additional products or coordination work are priced separately when needed. Correcting an error in our own work is not treated as a customer-requested scope change.
Your project
Tell us the item, room or supply package you’re considering, plus your destination. Share a description, photos or an existing list; we’ll identify the next useful step.